On Call Carpet Cleaning Solutions is a fast growing privately owned company that has been servicing the cleaning requirements of a diverse range of Sydney based clients. Having serviced a wide range of organisations, businesses, commercial and private residential customers we’ve proved that we’re capable of meeting the needs of our wide target audience and their cleaning tasks with ease.

Customer service

On Call Carpet Cleaning Solutions values each customer as a unique client with their own individual needs and expectations. This is why On Call takes customer service seriously. With customer satisfaction always guaranteed, we are constantly striving to ensure that the cleans are perfected to both the client’s standards as well as our own. No job is left unfinished and without assuring that the customer is 100% satisfied with the job that has been performed.  We use the best quality machinery, equipment and products available to ensure that we guarantee the best results for our clients at all times.

Reputation

Our experience and dedication to providing our clients with the highest levels of professional cleaning services has earned us a reputation of being a professional, reliable and committed cleaning company within Sydney.

Staff

All of the cleaning staff at On Call are carefully recruited to ensure that they are competent and have only the best skills to offer our clients. Once selected all cleaners and technicians are carefully trained, with supervision of a superior professional cleaner to ensure that the expertise and experience are passed down.  Along with ensuring that all staff have the skills required for the services we provide we also ensure that they have good levels of customer service and communication skills.


Training

Training is an integral component of both the operation of our company and the execution of our services. Each member of staff which is recruited is trained in the variety of services in detail. They are shown by experts how to perform the variety of cleaning needs and are progressively given opportunities to have a go before gradually building their own skills and expertise. Each member of staff is monitored and their progress reviewed by their superiors who do their part in moulding them into the ideal cleaners which meet our high expectations. All staff at On Call Cleaning solutions understand that only the highest levels of cleanliness are expected and thus they need to each perform to their highest potentials to ensure that such standards are achieved.